Is there a minimum order?
No. You can order a single box or hundreds. For larger orders we'll send a quote based on the quantity.
How much notice do you need?
Please allow 10–14 days from confirming your order. Larger or co-branded orders can take up to 3 weeks. For festivals and wedding dates, we suggest enquiring 3–4 weeks ahead so your box is ready in good time.
Can we customise the box or add our logo?
Yes. For companies we add your logo to the sleeve and include your own note card; the story inside the lid stays ours. For weddings and family occasions we can add names, the date and a custom note card.
Do you give a GST invoice?
Yes. We give a GST invoice with every order. If you'd like it in your company's name, add your GSTIN in the enquiry form or send it to us by email.
Where do you deliver?
We deliver across India, by courier. Delivery time depends on your city, and we confirm it along with your quote.
How long do the food items last?
Our food items have a shelf life of three months or more, and every box carries a best-before sticker.
Are the food items FSSAI compliant?
Yes. The best-before sticker on every box carries our FSSAI details. If your company needs the licence number for its records, just ask us by email or on Instagram.
Is the attar safe to use?
The attar is a perfume oil. Every bottle is labelled “for external use only”.
How do I pay?
We accept UPI, debit and credit cards, and bank transfer. For larger and co-branded orders we take an advance to confirm the order, and the balance before dispatch. The exact terms are on your quote. For anything else, write to namaste@upahaarco.in or message us on Instagram.
Can we see a sample first?
For larger orders, yes. Ask us by email or Instagram DM and we'll tell you how a sample can reach you.